There may be a number of reasons why your heater pump is displaying an error code. The following is a list of error codes, the reason behind them and how they can be solved.
Coleman Spas are programmed to filter twice a day. The first cycle starts six minutes after the spa is turned on, and the second cycle runs 12 hours later. The default filtering is for two hours, but you can change this to suit your needs. Filtration time can be anywhere from one to six hours. SN, Sn1, Sn2 Sn3, HL, E1, E3, Prh, HtS, Blinking Lights; Hi Limit Sensor Failure. These error codes are similar to the ones previous, however we will be looking at.
Select Your Error Code:
E01
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Description | Cause | Solution |
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Sensor Error | The water flow sensors' flags didn't come back into the correct position. | Unplug the pump unit, lightly strike the side of it and then plug it back in. If the unit does not respond, try rolling the pump unit on its side in order to shift the sensor placement. |
Water Flow Error | Electrical issue. Can occur when the spa is not plugged into a mains socket. May also be an issue with the RCD socket. | Plug the pump unit directly into a mains socket and not into an extension lead. |
Debris Build Up | Issue with water flora sensors due to debris build up. | Please follow the backwash procedure in the video here |
E02
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Description | Cause | Solution |
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Water Flow Error | The stopper caps are still inside the spa. | Remove the black stopper caps from the inside of the liner before heating, filtering or running the bubbles on the spa. If you are unsure how to remove them, please refer to the assembly section within the Lay-Z-Spa owners manual. |
Filter cartridges are dirty | Remove the filter cartridge from the filter housing and check it is clean. Please make sure the new filter is clean and dry before you install it. | |
Filter housing is restricting flow | Remove the filter housing from the liner and check the black membrane inside. These should lie flat inside the housing. If they are ok, continue to run the spa without the filter cartridge attached and see if the error code persists. | |
Ensure that the debris screens are clear of debris. | ||
Pipes within the liner are kinked or bent. | Disconnect the pump and check the pipes inside the liner. You can manipulate these with warm water to return them to the correct shape. | |
Washers perished inside pump couplings | Disconnect the pump from the liner. Check the condition of washers inside the couplings on the pump. We would suggest backwashing the pump to clear any debris. If the washers are perished you can purchase spares from the Lay-Z-Spa website here | |
Water flow sensors not working | If the above troubleshooting has not resolved the problem, the water flow sensors may not be working. Please contact us for more help with this |
E02 Error Code Troubleshooting download
E03
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Description | Cause | Solution |
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Temperature too low | The pump will only operate when the ambient temperature is above 4°C. We would suggest disconnecting the pump and moving it to a warmer place. You will need to do the thermal reset procedure before continuing use. | The pump will only operate when the ambient temperature is above 4ºC. |
The pump thermometer is broken. | If your pump is displaying this message and the ambient temperature is above 4ºC. Please contact us for more help. |
E04
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Description | Cause | Solution |
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Temperature too high | The pump unit has overheated. | Place the stoppers caps inside the spa and disconnect the pump unit. Allow time for the pump unit to cool down before connecting again. |
The water temperature is over 50ºC (122ºF). | The Lay-Z-Spa is not designed to operate with water temperatures exceeding 40ºC (104ºF). Unplug the pump and plug it back in once the water temperature has reached 38ºC (100ºF) or lower. IMPORTANT: Before you restart the pump, press the reset button. | |
The thermostat needs resetting. |
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E05
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Description | Cause | Solution |
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Temperature too high | The thermostat is broken. | If the troubleshooting has been completed without success, please contact usfor more help with this |
Pump needs to be reset. |
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Pump unit needs to be cleaned | Try the back wash procedure. | |
Not enough power to the pump. | Ensure the pump unit is plugged into a mains socket and not an extension lead. |
E06
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Description | Cause | Solution |
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Electrical Fault | The power port has experienced a temporary current variation. | Unplug the pump and hen plug it back in. Please ensure the pump unit is plugged into a mains socket and not an extension lead. |
E07
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Description | Cause | Solution |
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Electrical Fault | The pump has read an electrical error. | Try the reset procedure detailed in the troubleshooting document. If the troubleshooting has been completed without success, please contact us for more help. |
E08
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Description | Cause | Solution |
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The thermostat needs resetting. |
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E09
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Description | Cause | Solution |
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Fuse Failure. | Internal fuse failure or has become disconnected within the pump. |
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E10
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Description | Cause | Solution |
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High salt alarm. | Alarm where too much salt has been added to the spa or a large amount of water has evaporated. |
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E11
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Description | Cause | Solution |
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Low salt alarm. | Alarm for low salt levels within the spa. This means the spa requires further salt to be added. |
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E12
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Description | Cause | Solution |
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Water Leakage. | Error code for an issue with water leaking within the body of the pump. |
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E13
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Description | Cause | Solution |
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Signal within the pump. | Error code for issue where the electrical signal within the pump body between the control panel and power board has become disconnected. |
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GCF
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Description | Cause | Solution |
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Not grounded/earthed correctly | An issue with your power supply | Remove any extension leads, we do not recommend the pump is run on one of these. Also try the pump in an alternative socket. If the issue persists, please contact us for further advice. |
Backwash Procedure
Attach the stopper caps to the inside of the liner and then remove the Lay-Z-Spa pump unit from the liner (you can do this by unscrewing the 3 couplings ‘A, B and C').
Using a hosepipe, flush water backwards through the pump. Water should go through pipe ‘B' and come out of pipe ‘C'.
After a few minutes, flush the water in the opposite direction for about 2 minutes (through pipe ‘C' and out of pipe ‘B').
If you have a Hydro Jet Lay-Z-Spa, unfortunately, the backwash procedure will be a little tricky. These are not constructed like the other models of the Lay-Z-Spa. please contact us
Wondering what your spa is trying to tell you? Below is a list of common error codes from the top manufacturers of control equipment for hot tubs.
Note: The control system brand name is usually different from the hot tub brand name. You can often determine the make of the control system by looking inside the spa's equipment area.
Disclaimer: Although we hope this information will be useful, error codes are subject to change without notice. We make no representation as to the accuracy or completeness of this data and aren't responsible for errors or omissions. Refer to your owner's manual.
Error & LCD Window Message Codes:
ACC (Applied Computer Controls)
CoLd = Temperature in the spa heater housing is below 40° F. Status of the heater element is unknown. The low speed pump or circ pump will operate continuously until the temperature rises above 45° F.
OH = Over heat. The spa is at a temperature above 108° . Do not use spa when temperature is flashing or the OH message is displayed.
HLoH = Hi Limit Over Heat. Hi limit sensor is disconnected or shorted or the spa temperature is above 112° F.
SEoP = Sensor open or disconnected. Heater disabled but the spa is operational.
SESH = Sensor short, nonfunctional. Heater disabled but the spa is operational.
PSoC = Pressure switch open with circulating pump.
PSoL = Pressure switch open with low pump.
PSoH = Pressure switch open with high pump.
ToE = Time out error. Rare system error. Spa unusable. Contact ACC.
Balboa
(used by LifeCast Spas and many other hot tubs)
pd = Power supply, unit running on battery backup
OH = Sensors reading 112-118° F.
OHH = Overheat. Spa has shut down. One sensor has detected 118° F at heater.
OHS = Overheat. Spa has shut down. One sensor has detected 110°F.
Flo = Improper flow or pressure switch malfunction
Cool = Water temp 20° below set point
ICE = Potential freeze condition has been detected
Sn1 = Hi-limit sensor malfunction
Sn3 = Temp sensor malfunction
SnA = Spa is shut down. Sensor plugged into jack A is not working.
Snb = Spa is shut down. Sensor plugged into jack B is not working.
SnS = Sensors out of balance. If alternating with temp, may be temporary condition. If display shows only this message (blinking) spa is shut down.
HFL = Substantial difference between temperature sensors detected. Could indicate a flow problem.
LF = Persistent low flow problems. (Displays on the 5th occurrence of 'HFL' message with 24 hours). Heater is shut down, but other spa functions run normally.
dr = Inadequate water detected in heater.
dry = Inadequate water detected in heater. (Displays on third occurrence of 'dr' message). Spa is shut down.
Pr = When spa is first actuated, it will go into Priming Mode.
ILOC = Interlock failure - possible pump or ozone spike .
(---) =Unknown water temperature. (Displays when first powered up after refill).
Std = Spa operating in Standard Mode.
Ecn = Spa operating in Economy Mode.
SE = Spa operating in Standard-in-Economy Mode.
Brett Aqualine
Multiscan ecu crack game. OH = Temp exceeds 118° F
Fr = Freeze condition - temp below 40° F
FL = Pressure switch failure
EO = Shorted temp sensor
E1 = Open temp sensor
E2 = Shorted hi-limit sensor
E3 = Open hi-limit sensor
E4 = Shorted flow switch
E7 = Improper electrical connection
CTI
Description | Cause | Solution |
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Fuse Failure. | Internal fuse failure or has become disconnected within the pump. |
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E10
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Description | Cause | Solution |
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High salt alarm. | Alarm where too much salt has been added to the spa or a large amount of water has evaporated. |
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E11
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Description | Cause | Solution |
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Low salt alarm. | Alarm for low salt levels within the spa. This means the spa requires further salt to be added. |
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E12
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Description | Cause | Solution |
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Water Leakage. | Error code for an issue with water leaking within the body of the pump. |
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E13
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Description | Cause | Solution |
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Signal within the pump. | Error code for issue where the electrical signal within the pump body between the control panel and power board has become disconnected. |
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GCF
← swipe →
Description | Cause | Solution |
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Not grounded/earthed correctly | An issue with your power supply | Remove any extension leads, we do not recommend the pump is run on one of these. Also try the pump in an alternative socket. If the issue persists, please contact us for further advice. |
Backwash Procedure
Attach the stopper caps to the inside of the liner and then remove the Lay-Z-Spa pump unit from the liner (you can do this by unscrewing the 3 couplings ‘A, B and C').
Using a hosepipe, flush water backwards through the pump. Water should go through pipe ‘B' and come out of pipe ‘C'.
After a few minutes, flush the water in the opposite direction for about 2 minutes (through pipe ‘C' and out of pipe ‘B').
If you have a Hydro Jet Lay-Z-Spa, unfortunately, the backwash procedure will be a little tricky. These are not constructed like the other models of the Lay-Z-Spa. please contact us
Wondering what your spa is trying to tell you? Below is a list of common error codes from the top manufacturers of control equipment for hot tubs.
Note: The control system brand name is usually different from the hot tub brand name. You can often determine the make of the control system by looking inside the spa's equipment area.
Disclaimer: Although we hope this information will be useful, error codes are subject to change without notice. We make no representation as to the accuracy or completeness of this data and aren't responsible for errors or omissions. Refer to your owner's manual.
Error & LCD Window Message Codes:
ACC (Applied Computer Controls)
CoLd = Temperature in the spa heater housing is below 40° F. Status of the heater element is unknown. The low speed pump or circ pump will operate continuously until the temperature rises above 45° F.
OH = Over heat. The spa is at a temperature above 108° . Do not use spa when temperature is flashing or the OH message is displayed.
HLoH = Hi Limit Over Heat. Hi limit sensor is disconnected or shorted or the spa temperature is above 112° F.
SEoP = Sensor open or disconnected. Heater disabled but the spa is operational.
SESH = Sensor short, nonfunctional. Heater disabled but the spa is operational.
PSoC = Pressure switch open with circulating pump.
PSoL = Pressure switch open with low pump.
PSoH = Pressure switch open with high pump.
ToE = Time out error. Rare system error. Spa unusable. Contact ACC.
Balboa
(used by LifeCast Spas and many other hot tubs)
pd = Power supply, unit running on battery backup
OH = Sensors reading 112-118° F.
OHH = Overheat. Spa has shut down. One sensor has detected 118° F at heater.
OHS = Overheat. Spa has shut down. One sensor has detected 110°F.
Flo = Improper flow or pressure switch malfunction
Cool = Water temp 20° below set point
ICE = Potential freeze condition has been detected
Sn1 = Hi-limit sensor malfunction
Sn3 = Temp sensor malfunction
SnA = Spa is shut down. Sensor plugged into jack A is not working.
Snb = Spa is shut down. Sensor plugged into jack B is not working.
SnS = Sensors out of balance. If alternating with temp, may be temporary condition. If display shows only this message (blinking) spa is shut down.
HFL = Substantial difference between temperature sensors detected. Could indicate a flow problem.
LF = Persistent low flow problems. (Displays on the 5th occurrence of 'HFL' message with 24 hours). Heater is shut down, but other spa functions run normally.
dr = Inadequate water detected in heater.
dry = Inadequate water detected in heater. (Displays on third occurrence of 'dr' message). Spa is shut down.
Pr = When spa is first actuated, it will go into Priming Mode.
ILOC = Interlock failure - possible pump or ozone spike .
(---) =Unknown water temperature. (Displays when first powered up after refill).
Std = Spa operating in Standard Mode.
Ecn = Spa operating in Economy Mode.
SE = Spa operating in Standard-in-Economy Mode.
Brett Aqualine
Multiscan ecu crack game. OH = Temp exceeds 118° F
Fr = Freeze condition - temp below 40° F
FL = Pressure switch failure
EO = Shorted temp sensor
E1 = Open temp sensor
E2 = Shorted hi-limit sensor
E3 = Open hi-limit sensor
E4 = Shorted flow switch
E7 = Improper electrical connection
CTI
th1/39 = On startup indicates temperature probe problem.
th2/current temperature = On startup indicates temperature probe problem.
th3/39 = On startup indicates water temperature less than 39° F.
OH = Overheating, water over 112° F. System will restart when temp. drops.
hot = Overheating, water over 112° F. System will restart when temp. drops.
HL = High limit switch tripped.
Dream Maker Hot Tubs
OH = Overheat 108° F, spa is deactivated. Do not enter the water.
FL = Flow. Pressure switch is not working.
SN = Non functional high temperature sensor. Heater is deactivated.
F2 = 4 hours daily filtration
F4 = 8 hours daily filtration
F6 = 12 hours daily filtration
FC = continuous filtration
EasyPak
Coleman Spa Error Code E02
C = Celsius
CL = Current Time of Day
ECdu = Economy Mode Duration
Econ = Economy Mode Turn On
F = Fahrenheit
Fldu = Filter Cycle Duration
Flon = Filter Cycle Turn On
FLC = Pressure Switch Alarm
FLO = Pressure Switch Alarm
FrEE = Freeze Protection Alarm
HL = High Temperature Alarm
Loc = Panel / Keypad Locked
PrH = Temperature Sensors Alarm
Prr = Temperature Sensors Alarm
Tu = Temperature Set Celsius
Tu = Temperature Set Fahrenheit
Gecko
FLO = Pressure switch failure, switch open
FLC = Pressure switch failure, switch closed
Prr = Temp sensor failure
Prh = Hi-limit sensor failure
HL = Sensor measuring 119° F
FrE = Possible freeze condition detected
Hercules
OH = Spa temp exceeds acceptable limits
FLO = Flow problem
ICE = Freeze condition detected
SN1 = Hi-limit sensor failure
SN2 = Temp sensor failure
Hurricane
PS = Flow or pressure switch failure
SH = Shorted sensor
OP = Open Sensor
LO = Temp below 60° F - freeze
HL = Temp above 118° F
Hydro-Quip
C = Celsius
CL = Current Time of Day
ECdu = Economy Mode Duration
Econ = Economy Mode Turn On
F = Fahrenheit
Fldu = Filter Cycle Duration
Flon = Filter Cycle Turn On
FLC = Pressure Switch Alarm
FLO = Pressure Switch Alarm
FrEE = Freeze Protection Alarm
HL = High Temperature Alarm
Loc = Panel / Keypad Locked
PrH = Temperature Sensors Alarm
Prr = Temperature Sensors Alarm
Tu = Temperature Set Celsius
Tu = Temperature Set Fahrenheit
Jacuzzi Whirlpool
OH = Overheat Protection (Heater is deactivated, pumps low speed is activated).
COOL = Spa water is more than 20° F cooler than the temperature set point.
FLO* = Flow Switch (heater is deactivated. Pump may also be deactivated).
Hold = Panel sensors have been pressed too many times in a short period of time.
HOT = Circuit Board temperature has exceeded acceptable limit.
ICE = Freeze protection. No action is necessary.
I CE2 = Freeze protection. No action is necessary.
PnL = Communication between the panel and circuit board is faulty.
---- = 'Watchdog' (spa is deactivated) A problem has been detected.
Sn1 = Open sensor (heater is deactivated) or Shorted sensor (spa is deactivated).
Sn3 = Open or shorted sensor ( heater disabled).
FLO2 = Closed or shorted flow switch on system startup
Pinnacle
Hot Tub Error Code List
OH = Temperature has exceeded 110° F
SN = Sensor failure
FL = Flow/pressure switch stuck in closed position
Spa Builders
Sn1 = Nonfunctional high temperature sensor. Heater is deactivated.
Sn2 = Nonfunctional temperature sensor. Heater is deactivated.
FL1 = Water flow problem, inhibited or pressure switch malfunction. Check for proper spa water level and ensure pump is primed. Check for clogged filter.
FL2 = Pressure switch problem. Switch closed while pump is deactivated.
COL = Cool condition. If water temperature drops 20°F below set temperature, low speed pump and heater activates to bring temperature within 15° of set temperature.
ICE = Freeze condition. 55°F detected. Low speed pump and heater will activate until spa reaches 65°F.
OH = High temperature condition, has reached 110°F. Do not enter the spa. Low speed pump (and air blower if so equipped) will activate to assist in lowering temperature.
--- = 'Watchdog'. Water temperature has reached 118°F. Entire system is disabled. Contact qualified service technician.
Sundance Spas
ILOC = Interlock failure - possible pump or ozone spike
FLO = Pressure switch malfunction or Flow switch malfunction (system specific)
Hold = Panel buttons pressed to many times to quickly
HOT = PCB temperature above acceptable limit - air blower on
ICE = Potential freeze condition
Pnl = Communication between PCB and panel interrupted
Sn1 = Hi-limit sensor failure
Sn3 = Temp sensor failure
---- = 'Watchdog' (spa is deactivated) A problem has been detected
Vita Spas
Coleman Saluspa Error Codes
HiLi = Water temp over acceptable limit
BJ2P = Pump/Blower purge - normal condition
FP = Freeze protect-temp under acceptable condition
SS=0; SS=S; LS=O; LS=S = Multiple causes; open sensors, bad connection to panel, improper voltage, etc.
Balboa Error Codes
James Hirsch
Buffalo, NY